- Please arrive 10 minutes prior to your appointment to ensure full service, as we may have to reschedule or adjust your appointment if you are excessively late.
- Please inform us of any special needs, allergies or sensitivities you may have, so that we can better accommodate you.
- No pets are allowed in the salon or spa.
- All new clients will receive a complimentary consultation prior to services. This will help ensure that our staff can exceed all expectations. Please let our staff know if you are a new client at the time of booking.
We kindly request 24 hour notice for cancellation of appointments and 48 hours for spa package appointments. In the event 24 hours notice is not given for salon services or 48 hours for spa package services, a credit card may be required to book any future appointments, as well as full payment for the missed appointment.
Every effort is made to ensure your happiness with all services performed. If for any reason you are not happy with your services, we request that you let salon management know within 7 days of the original service. No refunds are issued for services received. All corrections are handled by Darrell Barrett Salon and Spa, and subject to approval by management. If corrections are requested later than 7 days from the original services, additional payment may be required.
Darrell Barrett Salon and Spa accepts all major credit cards including, American Express, Visa, Master Card, Discover, and personal checks and cash.
Gratuity is welcomed and always left to the discretion of our clients. For your convenience gratuities can be charged to your credit card upon request, however the preferred method of gratuity is either cash or check.
If you are unhappy with any products you purchase from Darrell Barrett Salon and Spa
, you may return unused product within 14 days from the original purchase for a full refund in the form of original payment. Original receipt or purchase history of the product must be available.
Opened/partially used products may be exchanged only, within 14 days from original purchase.